Alexander Mansion Policies
We are a non-smoking facility.
For the comfort of all of our guests, we do not allow pets.
We cannot accommodate children under age thirteen. We have many antiques in the house and for this reason have found it necessary to adopt this policy.
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Our check in and cancellation policy
Our check in time is
from 4-6 PM; if you are unable to arrive by 6 PM, please call us so we can
attempt to make suitable arrangements. Cancellations must be by a
person to person telephone call. If made
within 10 days of your reserved date, we will process your credit card
information, honor your cancellation request and mail you a complimentary gift certificate
valid for the months of November-March following the date(s) of your original
reservation. However, we are unable to offer refunds or gift certificates for
cancellations made within 48 hours of your check-in time. Please note that our cancellation policy is somewhat different than that of a hotel, but similar to the policy at many Bed & Breakfasts Inns. Most guests plan their B & B stay some time in advance; last minute rentals are not typical. Therefore, if a cancellation is made on short notice it is unlikely that your reserved room can be rented. Also, when you make a reservation, we mark the room as taken on our reservations website which prevents others from selecting your reserved room for their planned get away.
We sincerely hope you choose the Alexander Mansion and have a very pleasant stay!